Follow a Toyota Camry from the moment it enters the service center to the moment the invoice is paid.
01 / 07
The car arrives
Reception opens a job card with the customer, the vehicle and the service request: assign technicians, track time per job, and manage parts usage in real time.
AMAL-2608-0142
Toyota Camry 2021 · Ahmed Mohammed
Received
Vehicle registration (Istamara)
ح ر ب ٠٠٠٠H R B 0000
Vehicle—
Owner—
Mileage in42,180
ServiceBrake inspection
02 / 07
Istamara OCR
Scan the vehicle registration and the AI fills in vehicle and owner details. No typing.
AMAL-2608-0142
Toyota Camry 2021 · Ahmed Mohammed
Received
Vehicle registration (Istamara)
ح ر ب ٠٠٠٠H R B 0000
VehicleToyota Camry 2021
OwnerAhmed Mohammed
Mileage in42,180
ServiceBrake inspection
Filled in automatically from the Istamara
03 / 07
Inspection photos
Watermarked, GPS-stamped photos and videos on the job card. AI marks visible body damage.
Parts and labour, VAT included, ready to send before any work starts.
AMAL-2608-0142
Toyota Camry 2021 · Ahmed Mohammed
Quotation
Brake disc machining×1120.00
Front brake pads×2240.00
Engine oil 5W-30×5175.00
Gross Total535.00
VAT (15%)80.25
Grand TotalSAR 615.25
05 / 07
Customer approval at every step
Inspection findings, the quotation, any extra work found and the final invoice: customers approve securely with an SMS one-time code or link inside WhatsApp, and can pay a down payment online — work starts only after payment. Every approval is recorded on the job card. No app to install.
AMAL-2608-0142
Toyota Camry 2021 · Ahmed Mohammed
Approval
WhatsApp
AAl-Amal Auto Garage
10:12
Hi Ahmed, the quotation for your Toyota Camry is ready:
SAR 615.25Review & approve
Approved with SMS OTP••••
Job card approval trail4/4 Approved
Inspection photos
WhatsApp08:45
Quotation (SAR 615.25)
SMS10:12
Extra brake pad wear
WhatsApp11:30
Final invoice & pickup
SMS14:15
Every approval is recorded on the job card
06 / 07
ZATCA invoice
A Phase 2 e-invoice, cleared through the Fatoora platform, with its QR code.
AMAL-2608-0142
Toyota Camry 2021 · Ahmed Mohammed
Ready
Tax invoice
ZATCA Phase 2 · Integration phase
Cleared via Fatoora
Gross Total535.00
VAT (15%)80.25
Grand TotalSAR 615.25
07 / 07
Payment
A payment link by WhatsApp, SMS or email. Status tracked against the invoice. Customers approve and pay from a link inside WhatsApp — no app to install.
AMAL-2608-0142
Toyota Camry 2021 · Ahmed Mohammed
Paid
Payment link
SAR 615.25
plus Tamara and Tabby instalments
Paid · matched to the invoice
AMAL-2608-0142
Toyota Camry 2021 · Ahmed Mohammed
Received
Vehicle registration (Istamara)
ح ر ب ٠٠٠٠H R B 0000
Vehicle—
Owner—
Mileage in42,180
ServiceBrake inspection
Illustrative job card, simplified from the real screen. Figures are examples.
Everything you need
No juggling five apps and a spreadsheet.
Job cards, quotations, invoicing, payments, WhatsApp, inventory, AI Copilot, and reports — all connected, all in Arabic and English.
On the floor
Job Card Management
Track job progress in real time — assign technicians, track time per job, and manage parts usage across every job card.
Smart Quotations
Send professional quotations to customers for approval before starting any work. Customers approve with an SMS one-time code and can pay a down payment online; work starts only after payment.
Inventory Control
Manage parts stock with barcode scanning, low-stock alerts, and supplier inventory, with automatic stock deduction when parts are used on a job card.
Online Booking
Customers book appointments from your public booking page — approvals, scheduling, and reminders in one place.
Multi-Branch
Run all branches from one account with per-branch access, cross-branch reports, and job transfers between branches.
Money and compliance
ZATCA Phase 2 E-Invoicing
Compliant with both ZATCA phases — Phase 1 QR invoices and Phase 2 integration with the Fatoora platform, with clearance and reporting handled in the workflow.
Online Payments
Let customers pay online through secure gateways — cards, plus Tamara and Tabby installments.
Full Finance Management
P&L, cash flow, expenses, revenue, VAT reconciliation, and bank statement reconciliation — plus purchase invoices, supplier payments, cash ledger, and credit notes.
People and customers
Staff Roles & Field App
Role-based access for admins, receptionists, and technicians, with a simple bilingual mobile view built for the service center floor.
WhatsApp Business
Link your service center WhatsApp: shared team inbox and automatic updates. Customers approve quotations and pay invoices from a link inside WhatsApp — no app to install.
SMS & WhatsApp Notifications
Automatic customer updates on every job, quotation, invoice, and payment — sent over SMS and WhatsApp without anyone remembering to call.
HR & Payroll Management
Employee files, WPS-ready payroll, paperwork and expiry tracking, and HR reports — your whole team managed in the same system.
Oversight
Business Reports
Comprehensive reporting on revenue, expenses, job completion rates, technician productivity, and customer satisfaction.
Audit Trail
Full activity logging for compliance and security. Track every action in your system.
ERP Integration
Seamlessly integrate with your existing ERP system for unified financial management.
Payments accepted
and more
Send a payment link by WhatsApp, SMS or email and the customer pays online, with the status tracked against the invoice. Available methods depend on the merchant account your service center is onboarded to.
Powered by TzamunAISovereign AI · Saudi-Hosted
Specialized sovereign AI models powering MotorMind workflows
ILM Model Family:
ILM:Pro· Reasoning & planningILM:Vision· Documents & imagesILM:Flash· Fast conversations
AI, built into every workflow
Diagnose faster. Document properly. Decide with confidence.
Practical artificial intelligence that helps your team diagnose faster, document properly, and decide with confidence — in Arabic and English.
ILM:Pro· Reasoning & planningIllustrative example
AI Diagnostic Assistant
Enter an error code and the symptom — the AI returns a correlated root-cause diagnosis for the exact vehicle, with likely causes ranked and clear steps to confirm and fix each.
P0301Toyota Camry 2021
Rough idle, cylinder 1 misfire
Ranked Root CausesILM:Pro Reasoning
1Ignition coil, cylinder 1
94%
Verify ignition coil 1 & swap with coil 2
2Spark plug wear
78%
Inspect spark plug 1 gap & electrode condition
3Injector, cylinder 1
42%
Check fuel injector 1 signal and spray pattern
Confirmed · Attached to Job CardJobCard #2608-0142
ILM:Vision· Documents & imagesIntake OCR Demo
Vehicle & Istamara OCR
Scan the vehicle registration (Istamara) and the AI auto-fills vehicle and owner details instantly — no manual typing.
Saudi Vehicle Registration (Istamara)Scanning card fields...
License Plate4218 BSR
Chassis / VINJTEBU5JR8M1...
Make & ModelToyota Camry 2021
OwnerAhmed Mohammed
Auto-filled onto Job Card · Confirmed by staff
ILM:Vision· Documents & imagesIntake Inspection
AI Vehicle Damage Detection
AI reviews the intake photos and identifies visible damage on the vehicle body, so every car’s condition is recorded consistently — and you hold the evidence in a dispute.
REC-202610-0932GPS · 21.543°N 39.172°E
Front bumper: scratch (94%)
BBox: [X:42, Y:128, W:94, H:36]
Right fender: minor dent (89%)
BBox: [X:180, Y:84, W:52, H:44]
Watermarked & GPS-stamped photoVerified
Pre-existing damage evidence locked
ILM:Flash· Fast conversationsAI Terms Generator
AI Terms & Conditions
Generate professional, Saudi-ready bilingual Terms & Conditions tailored to your service center in seconds, then refine and expand them with one click.
Saudi Service Center Terms & ConditionsILM:Flash
> Standard Saudi repair warranty & vehicle storage clause
1. Workmanship Warranty: 30 days or 1,000 km from vehicle handover.
2. Storage Fee: Daily holding charges apply 7 days after completion notification.
3. Replaced Parts: Held for customer inspection upon request before disposal.
Bilingual output · Refine with 1-click1-Click
ILM:Pro· Reasoning & planning
Smart Reports & Insights
Turn your data into clear dashboards, KPIs, charts and branded PDF reports — revenue, expenses, job completion rates, technician productivity, and customer satisfaction at a glance.
Monthly Service Center Revenue
SAR 148,200+12.4% vs target
Job Profit Margin
38.5%Parts & labor profit
Average Turnaround
1.8 daysAcross all bays
Your data stays in the Kingdom.
On your own servers or our Saudi-based cloud, fully under local jurisdiction and compliant with Saudi PDPL data protection requirements.
Vehicle service centers of every size in Saudi Arabia and the GCC.
Independent service centers
Multi-branch service networks
Dealership service centers
Specialist centers (tyres, glass, body & paint, electrical, quick service)
Fleet maintenance teams
Saudi Made
Built for the Saudi market with Arabic support and workflows designed around local e-invoicing requirements.
Easy to Use
A focused interface designed for reception teams, technicians, parts staff, finance, and managers, with a simple bilingual mobile view built for the floor.
Cloud Based, Hosted in Saudi Arabia
Access your service center from any browser without maintaining local servers. Your data is hosted in data centres inside Saudi Arabia.
Secure
Role-based access for admins, receptionists, and technicians, plus audit logs, help the team control who sees and edits service center information.
Questions
Service Center Software Questions
Straight answers for service center owners and operations teams evaluating MotorMind.
Pricing based on your operation
MotorMind prepares a tailored proposal based on branch count, required modules, users, onboarding, and integrations. Request a demo to confirm scope and current pricing.
What is vehicle service center management software?
Vehicle service center management software is a digital system for managing vehicle intake, job cards, quotations, customer approvals, technician assignments, parts inventory, invoicing, payments, and reporting in one workflow.
What types of automotive businesses can use MotorMind?
MotorMind is designed for independent service centers, multi-branch service networks, dealership service centers, specialist centers (tyres, glass, body & paint, electrical, quick service), and fleet maintenance teams.
Does MotorMind support Arabic and English?
Yes. MotorMind supports Arabic and English interfaces so service center teams can use the language that fits their daily operations.
Is MotorMind compliant with ZATCA e-invoicing Phase 2?
Yes. MotorMind is compliant with ZATCA e-invoicing Phase 2, the Integration Phase, as well as Phase 1. Invoices carry the required VAT data and QR code, and are integrated with the ZATCA Fatoora platform for clearance of standard invoices and reporting of simplified invoices.
How does MotorMind support Saudi e-invoicing?
MotorMind supports both phases of Saudi e-invoicing. Phase 1 generates VAT invoices with the required data and a TLV QR code. Phase 2 integrates with the ZATCA Fatoora platform, clearing standard (B2B) invoices before issue and reporting simplified (B2C) invoices. Each business completes its own ZATCA registration and onboarding.
Can MotorMind manage multiple service center branches?
Yes. Multi-branch tools provide branch-specific access, consolidated reporting, and operational visibility from one account. Available configuration depends on the selected package.
Does MotorMind include inventory and parts management?
Yes. Teams can record parts, monitor stock levels, track usage against jobs, receive low-stock alerts, and manage related supplier activity.
Which payment methods can customers pay with?
Customers can pay by card with mada, Visa, Mastercard or American Express, or by STC Pay. Tamara and Tabby are supported for buy-now-pay-later instalments. Payment links can be sent by WhatsApp, SMS or email, and payment status is tracked against the invoice. Available methods depend on the merchant account the service center is onboarded to.
Does MotorMind support mada?
Yes. mada is supported for card payments alongside Visa, Mastercard and American Express.
Does MotorMind support Tamara and Tabby?
Yes. Both Tamara and Tabby are supported as buy-now-pay-later instalment options, so a customer can spread a repair bill without the service center carrying the credit.
Can customers receive updates and approve work through SMS and WhatsApp?
Yes. MotorMind supports quotations, customer approvals at every step, job updates, invoices, and payment links sent via both SMS and WhatsApp, confirmed with one-time verification codes when messaging integrations are configured.
How do we evaluate whether MotorMind fits our service center?
Request a tailored demo. The MotorMind team can map your current intake, repair, inventory, approval, invoicing, and reporting process to the relevant product modules.
Guides
Resources
Detailed reference on the platform and on the Saudi requirements it has to meet.
